Terms and Conditions

For new students:

A  non-refundable Registration fee of CHF 65 will be added to the first invoice unless early Registration for the new school year applies.


Early registration:  Register for a class by June 30th, 2020 and receive 50% off of the Registration fee for the 2020-2021 school year starting in August 2020.


Registration from July 2020 will have a non-refundable fee of CHF 65 added to the first invoice. The signed registration form can be sent via email.


For students continuing to the next level of classes:

Early registration:  For the children who are currently registered at CUSTOM KIDS, there is free re-registration for the next school year when you register for the next Level of classes by June 30th, 2020.


Registration from July 2020 will have a non-refundable fee of CHF 65 added to the first invoice in August.


Payment periods are:

First term:

August - October

Second term:

Nov - December

Third term:

January - March

Fourth term:

April - July

Payment is by online transfer and invoices are to be paid in full before the start of each term within 30 days of the invoice date.

Important with the payment, please include your child`s first and last name and location of their class.


If payment is late, a reminder email will be sent. A CHF 20 late payment fee will be added to the invoice if payment is not received within 1 week following the reminder.


10% discount is given to siblings.

5% discount off of 2nd class or Playgroup


Please note that there will be NO DEDUCTIONS / REFUNDS for any absences; i.e vacation, illness, etc. during the CUSTOM KIDS term. We would like to highlight that we understand that there may be special circumstances where children must miss a few classes at a time, however please recognize that we are a small business and must adhere to our protocol.


* If you recommend CUSTOM KIDS to a friend who then joins a class, you will receive CHF 50.00 off of your next invoice! Be sure to tell your friend(s) to put your name on the Registration form!


We follow the Zurich city school holiday schedule.

For the exact dates, click here.


Children may be dropped-off 5 minutes before the start of each session.

Children should be on time and ready to go when classes start. Our teachers put a lot of time in creating and planning their classes so late arrival disrupts the lesson plan and precious teaching time is lost.


Please inform us if your child requires special medical attention.


If your child is sick / unable to attend a class, you are requested to inform your child`s teacher. You will be given contact information for your child`s teacher so you can contact them directly.


Photos taken at CUSTOM KIDS are occasionally shared on our website / facebook / instagram pages. Please inform us if you don`t want us to share photos of your child.


Please ensure that your child is covered by third party liability (Privathaftpflichtversicherung) and health insurance against sickness and accident (Kranken-und Unfallversicherung bei Krankenkasse).


CUSTOM KIDS will repair or replace reading books due to normal wear and tear. However, should your child purposely damage a reading book then the item will be repaired or replaced at the cost of the parents.

Parents will be charged CHF 10 for lost or damaged reading books.


There is no dedicated parking space. Feldegg Parkhaus, metered and blue zone parking is available in near vicinity.


In the event that Custom Kids must close due to circumstances out of our control, lessons will be conducted online until further notice. If you choose not to take part in the online lessons, this is the same as not bringing your child to class and there are no refunds or deductions for missed classes.


Our classes are year long classes that run from the end of August until the second week of July. Three months written notice (at the end of a month) is required if you wish to withdraw your child from CUSTOM KIDS.

Notice is accepted via email or registered mail.

If proper notice is not given, parents are liable for the next quarter`s fees. Non-attendance does not constitute withdrawal.