Terms and Conditions

For new students:

A  non-refundable Registration fee of CHF 70.00 will be added to the first invoice unless early Registration for the new school year applies.


Early registration:  Register for a class by June 30th, 2021 and receive 50% off of the Registration fee for the 2021-2022 school year starting in August 2021.


Registration from July 2021 will have a non-refundable fee of CHF 70.00 added to the first invoice. The signed registration form may be sent via email, post or given to your child`s teacher.


For students continuing to the next level of classes:

Free re-registration:   For the children who are currently registered at Custom Kids, there is free re-registration for the next school year when you register for the next Level of classes by June 30th, 2021.


Registration from July 2021 will have a non-refundable fee of CHF 70.00 added to the first invoice in August.


Payment periods are:

First term:

August - October

Second term:

Nov - December

Third term:

January - March

Fourth term:

April - July

Payment is by online transfer and invoices are to be paid in full before the start of each term within 30 days of the invoice date.

Important with the payment, please include your child`s first and last name as well as their class and location.


If payment is late, a reminder email will be sent. A CHF 20.00 late payment fee will be added to the invoice if payment is not received within 1 week following the reminder.


10% discount is given to siblings

50% discount off of additional Playgroups


Please note that there are NO DEDUCTIONS / REFUNDS for any absences; i.e vacation, illness, etc. during the Custom Kids term. We would like to highlight that we understand that there may be special circumstances where children must miss a few classes at a time, however please recognize that we are a small business and must adhere to our protocol.


* Recommend Custom Kids to a friend and receive CHF 50.00 off of your next invoice when they join a class! Be sure to tell your friend(s) to put your name on the Registration form!


We follow the school holiday schedule in the Baden/Ehrendingen area.

For the exact dates, click here.


Children may be dropped-off 5 minutes before the start of each session.

Children should be on time and ready to go when classes start. Our teachers put a lot of time in creating and planning their classes so late arrival disrupts the lesson plan and precious teaching time is lost.


! Please arrive on time to pick up your child(ren) so that you are not infringing on the personal time of our teachers!

Unless there is a special unforeseen circumstance, the following late policy will apply after being 5 minutes late:

  • First time late you will be given a warning.
  • Second time late you will be given a CHF 20.00 late pick up fee for up to 10 minutes late. After 10 minutes it will be CHF 1/minute for each additional minute you are late.


Please inform us if your child requires special medical attention.


If your child is sick / unable to attend a class or Playgroup, you are requested to inform your child`s Playgroup leader or teacher. You will be given contact information for your child`s teacher so you can contact them directly.


Please provide a snack and a drink for your child. This should be sent in a container so that any unfinished portions may be repacked and sent home. For the children in our classes, the snack should be something that they can eat without help from the teachers as they use the break time to work one on one with the children.


Photos taken at Custom Kids are occasionally shared on our website / facebook / instagram pages. Please inform us if you don`t want us to share photos of your child.


Please ensure that your child is covered by third party liability (Privathaftpflichtversicherung) and health insurance against sickness and accident (Kranken-und Unfallversicherung bei Krankenkasse).


Custom Kids will repair or replace broken equipment and toys due to normal wear and tear. However, should your child purposely damage or break equipment or toys, then the item will be repaired or replaced a the cost of the parents.

Parents will be charged CHF 10 for lost or damaged reading books.


There are 2 parking spots at the beginning of the driveway to Custom Kids and 3 spots if you drive up behind the building. You can also park on the street in front of the field (for drop off and pick up only).

If these spots are taken, there is the COOP parkhaus just down the street.

As there are a lot of kids coming and going, please do not drive up and park right beside Custom Kids and we would appreciate it if you didn`t block the driveway.


In the event that Custom Kids must close due to circumstances out of our control, lessons will be conducted online until further notice. If you choose not to take part in the online lessons, this is the same as not bringing your child to class and there are no refunds or deductions for missed classes. Please understand that the teachers, rent for the Custom Kids building, utilities and insurance etc still have to be paid.

Unfortunately Playgroup is not able to take place online so we will offer different options to make up any missed Playgroups due to closure.


Our classes are year long classes that run from the middle of August until the first week of July.

Three months written notice (at the end of a month) is required if you wish to withdraw your child from Custom Kids. Notice is accepted via email or registered mail.


Playgroup is for children from age 2-5 years. Children registered in our Playgroup keep their spot(s) until notice is given.

If your child is unable to continue after the summer holidays, written notice must be given by the end of April. To withdraw your child from Playgroup at any other time in the school year three months written notice (at the end of a month) is required.

If proper notice is not given, parents are liable for the next quarter`s fees.

Non-attendance does not constitute withdrawal.